Which models fall under each service, and what limits the work. The faults themselves, how they are diagnosed and how to avoid them are set out under Explore Samsung Services in the UAE.
Every appliance below has its own page: the faults we are called out for, what the repair involves, the areas we cover and what it costs.
Front-load, top-load and washer-dryer combinations are all covered.
We repair front-load washing machines, top-load washing machines, washer-dryer combinations, smart washing machines and selected EcoBubble and AddWash models.
The service covers different washing capacities and model ranges, subject to the condition of the appliance and the availability of suitable replacement parts.
Split and window units are covered outright; ducted systems after an inspection.
We service wall-mounted split air conditioners, window air conditioners and selected ducted systems.
Service availability depends on the type of system, installation, access to the indoor and outdoor units and the work required.
Every current door configuration is covered, Family Hub and Bespoke included.
We cover French-door, side-by-side, top-freezer, bottom-freezer, one-door, Family Hub and selected Bespoke refrigerators.
We also inspect refrigerator-freezer combinations and other Samsung cooling appliances for which suitable service information and replacement parts remain available.
Solo, grill and convection models, opened only after a high-voltage safety check.
We work on solo microwave ovens, grill microwave ovens and convection microwave ovens.
Microwave repairs are carried out only after the appliance has been disconnected and assessed for electrical and high-voltage safety.
Freestanding and built-in, smart models included.
Samsung dishwashers are covered in both freestanding and built-in forms, smart models included.
Most dishwasher inspections can be carried out at the property where the appliance is installed, provided that the unit can be accessed safely.
Electric and convection are covered outright; gas depends on the installation.
We take on selected freestanding cooking ranges and built-in ovens, including electric, convection and smart models.
Gas-related work is undertaken only where the appliance, installation and required repair can be handled safely and in accordance with applicable requirements.
Standalone dryers, and the drying half of a washer-dryer.
We handle standalone tumble dryers, heat-pump dryers, condenser dryers and the drying sections of selected washer-dryer combinations.
The service offered depends on the model, the reported fault and the availability of suitable parts.
Not sure which service you need?
